Terms of Service

At Bridge & Blossom, our terms are rooted in clarity, care, and mutual respect. By engaging in our services, you agree to the following supportive agreements:

1. Our Services

We provide coaching, consulting, and resource support for neurodivergent individuals and families. While deeply supportive, our services are not a substitute for licensed therapy, legal, or medical advice.

2. Who We Work With

Clients must be:

  • 18 or older, or

  • Under 18 with guardian consent

3. What We Ask of You

  • Show up on time and with openness

  • Communicate needs clearly and respectfully

  • Let us know about accessibility or accommodations you may need

We’re here to meet you where you are and walk alongside you.

4. Booking & Payment

  • Sessions are scheduled via secure systems

  • Payment is due at time of booking unless arranged otherwise

  • Cancellations require at least 24 hours’ notice

  • Missed or late-cancelled sessions may be charged in full

  • Refunds are handled case-by-case with compassion

5. Privacy & Recordings

All sessions are confidential (see Privacy Policy).
With your explicit consent, sessions may be recorded for staff training or service development. This is always optional, and you may opt out at any time.

6. Technology & Tools

We use secure digital platforms. If tech issues arise from third-party providers (Zoom, Calendly, Stripe, etc.), we’ll work with you to find a resolution but are not liable for external outages.

7. Resource Use

All materials shared during coaching are created for your personal use. Please do not reproduce, sell, or distribute them without permission.

8. Boundaries & Accountability

We believe in safe, trusting relationships. If boundaries are violated or values compromised, we reserve the right to pause or end services. You may end services at any time as well.

9. Limitation of Liability

We strive for meaningful results, but coaching outcomes depend on individual engagement. We are not liable for decisions made or actions taken outside sessions.

10. Updates

These terms may evolve to reflect our growing practice. You’ll be notified of any major changes. Continued use signals your agreement to the latest version.

11. Reach Out

We welcome your questions and feedback.
Email: info@bridgeandblossom.ca